Privacy Policy For Our Water Restoration Company
Who We Are
Brockton Restoration Pros provides property restoration services for homes and businesses across Brockton, Massachusetts. This Privacy Policy explains how information collected through http://waterdamagerestorationbrockton.com/ is gathered, used, and protected.
Our company, founded in 2015 by Stephen Davidson and Steven Schultz, operates from 244 Liberty St #10, Brockton, MA 02301, United States. We are committed to protecting your personal information and using it responsibly.
Information We Collect
We collect information that helps us provide accurate restoration services. This includes contact details, job and property information, photos, documentation, and notes from inspections.
We also collect device and usage data, such as browser type or visit time, and may use cookies or similar tools to improve site performance. Information may also come from service partners who assist in estimates or insurance documentation.
How We Use Information
Information is used to deliver restoration services, schedule appointments, provide estimates, issue invoices, and manage insurance documentation. It also supports quality control, safety checks, customer support, and fraud prevention.
Data helps us improve our website, comply with legal obligations, and ensure reliable, transparent communication throughout each project.
Cookies and Similar Technologies
Cookies help our website function properly and provide a smoother user experience. They store basic information like preferences or session activity.
You can adjust your browser settings to limit or delete cookies. However, some website features may not work correctly without them. We only use cookies for operational and analytical purposes, not for advertising or resale.
Sharing and Disclosure
We may share limited information with trusted partners such as subcontractors, insurance carriers (with your consent), or payment processors to complete authorized services.
Information may also be shared for compliance, safety, or when required by law. Brockton Restoration Pros does not sell personal information to third parties.
Data Retention
We retain customer and project records for as long as needed to meet operational, tax, and legal requirements. Retention periods vary by document type and applicable law.
When records are no longer necessary, they are securely deleted or destroyed following industry standards.
Your Choices and Rights
You may request access, correction, or deletion of your personal information where legally permitted.
You can also choose to limit certain uses or manage cookie preferences through your browser. Written privacy requests can be mailed to 244 Liberty St #10, Brockton, MA 02301, United States.
Security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access or loss.
Employees receive privacy and security training. While we maintain strong protections, no storage or transmission method is completely secure.
Children’s Privacy
Our services and website are not directed to children under 16. We do not knowingly collect personal information from minors.
All restoration service requests must be made by adults or authorized representatives.
Data Transfers
Information may be processed by trusted vendors in other locations as needed to provide services.
Brockton Restoration Pros uses appropriate safeguards to protect data during transfer and storage in compliance with privacy laws.
Changes to This Policy
Brockton Restoration Pros may update this Privacy Policy from time to time. The most recent version will always appear on this page.
Continued use of our website after updates means you accept the revised policy.
Contact Us
If you have privacy questions or requests, please send written correspondence to: 244 Liberty St #10, Brockton, MA 02301, United States.
Definitions
Personal information means data that identifies or relates to an individual. Processing means collecting, storing, or using information.
Service providers are companies that assist in delivering restoration or support services. Cookies are small text files stored on a device to help websites function effectively.